Conference Agenda 2024

In March this year, the full day conference comprised of 4 sessions detailing the current trends, challenges and opportunities with a focus on ESG and anti-social behaviour then moved forward into the evolution of places and how AI is a part of that journey. We also visited our award winners from both The Sceptre Awards and the Revo’s, showcasing the winners, why they were chosen by the judges and drilling down on their entries to help others and share best practice. 

 

 

09.30am

Welcome and open from the Chair — Darren Pearce, Centre Director at Meadowhall

Session 1 – Trends, Challenges & Opportunities

09.40am

Wider Economic Trends — Diane Wehrle, Retail Expert and Founder, Rendle Intelligence & Insights

 

Future of Shopping Places — Dr Steve Norris, National Head of Planning, Regeneration + Infrastructure, Lambert Smith Hampton

 

Centre Challenges & Opportunities

  • Merry Hill – Jonathan Poole, Centre Manager
  • Liverpool One – Iain Finlayson, Estate Director
  • Centre MK – Kevin Duffy, Centre Director
  • Festival Place – Neil Churchill, Centre Director
  • The 02 – Janine Constantin-Russell, Director of Outlet Shopping and the Entertainment District

Session 2 – ESG & Safety & Security

11.30am

My story and the fight for Martyn’s Law legislation — Figen Murphy, Campaigner for Martyn’s Law

 

Development of ESG Strategy — James Pay, Head of ESG UK, CBRE Property Management

 

Safety & Security Panel

  • David Allinson, Centre Director, Manchester Arndale
  • Mike Pearce, Director of Security and Resilience, Landsec
  • Ian Pugh, Director of Consultancy, Anchor Group Services
  • Alex King-Byatt, Partnership Director, CityCo

Session 3 – Evolution & AI

13.50pm

Evolution of Marketing using Technology — Alex McCulloch, Director, CACI

 

The Impact of AI and Technology on the Retail Property Management Businesses — Ross Powell, Technologies Director, JLL

 

Panel Discussion – Innovation & Evolution

  • Chair: Gareth Jordan, Director for Retail Advantage, ART Software Group
  • Alex Petit – Head of Data & Insights at Global Mutual
  • Glynn Edwards – Trading Manager, Landsec
  • Kenny Murray – General Manager, Cheshire Oaks Designer Outlet

Session 4 – The Winning Strategy

15.30pm

The Winning Strategy – a conversation with winners of The Sceptre’s and The Revo’s
  • The Revo’s – David Wait, Centre Manager, The Galleries
  • The Revo’s – Nikki Fairclough, Marketing Manager, Guildhall Shopping Centre
  • Sceptre Awards – Mark Buchanan Smith, Centre Director, Churchill Shopping Centre
  • Sceptre Awards – Chris Catford, Manager, Lock 29

17.00pm

Exhibition closes